SHIPPING POLICY

We offer different delivery options, so you can choose the perfect one for you.


Please note that our cut-off point for next-day delivery is 12pm, any orders placed after that will usually be shipped the following working day. We offer FREE returns on all orders.


If you have questions about returns and refunds, please view our dedicated Returns & Refunds page.

UK DELIVERY

Standard Delivery - FREE over £50, £2.99 Under £50

Your order will be delivered within 3-5 working days via Royal Mail.


Next Day Delivery - £5.00 or FREE on orders over £150

Order by 12pm and your order will be delivered via DPD the next day.
*Please note: we're not able to offer next-day delivery service to addresses in Scotland. 


If an order is placed before 12PM GMT, we usually ship the order the same day. Any order placed after 12PM GMT will be shipped the following working day. 


Orders placed on a weekend or on Bank Holidays will be dispatched the next working day. You will receive a dispatch email with tracking info once your order has left our distribution centre.

EU DELIVERY

We're currently shipping to: Austria, Belgium, France, Germany, Ireland, Netherlands, Sweden, Italy, Spain, Portugal, Greece and Finland.

Standard Delivery: €4.95 / SEK 55.00

Your order will be delivered in 5-7 working days. Carriers will vary depending on location.


If an order is placed before 12PM GMT, we usually ship the order the same day. Any order placed after 12PM GMT will be shipped the following working day. 

Orders placed on a weekend or on Bank Holidays will be dispatched the next working day. You will receive a dispatch email with tracking info once your order has left our distribution centre.


For the EU, Custom & import duties are already included in your checkout price.

US DELIVERY

Standard Delivery - FREE over $50, $6.99 under $50

Your order will be delivered within 7-10 working days* via Landmark/DHL

*Orders to Alaska and Hawaii can take up to 16 days


Delivery time can be delayed due to customs inspection. Unfortunately, we do not have control over these delays.


If an order is placed before 11PM GMT, we usually ship the order the same day. Any order placed after 11PM GMT will be shipped the following working day. Orders placed on a weekend or on bank holidays will be dispatched the next working day. 


You will receive a dispatch email with tracking info once your order has left our UK warehouse. All of our orders are sent via a tracked service.


If you have any questions about your delivery or order, please do not hesitate to get in touch with us. Please note that our office hours are 9PM-5.30PM GMT.


DUTIES AND TAXES


Please note that all of our US prices exclude import duties and sales taxes.


If your order is above $800, formal customs entry into the US may be required. If this applies to your order, our courier might contact you to request additional information. 


Your estimated duties and taxes will be added and shown at the check-out stage if applicable. You are responsible for paying any additional costs including but not limited to sales taxes, customs and duties. Please note that each US state has its own tax laws. If you require further information, please contact your local tax office. 

Do you have a question about your order? Check our FAQ or get in touch with us.