DELIVERY



Choose your location to find the delivery option that works for you:


  • UK
  • EUROPE
  • US
  • REST OF WORLD

SERVICE

PRICE

TRANSIT TIME

TRACKING


STANDARD DELIVERY

£2.99

Free when you spend £100

3 to 5 working days

Service: Standard Delivery

Price: £2.99. Free when you spend £100

Transit Time: 3 to 5 working days

Tracking: Royal Mail


Service: Next Day Delivery

Price: £4.99. Free when you spend £150

Transit Time: Order before 1PM for delivery the next working day

Tracking: DPD


Service: Saturday Delivery

Price: £6.99

Transit Time: Order before 1PM on Friday for Saturday delivery

Tracking: DPD

NEXT DAY DELIVERY

£4.99

Free when you spend £150

Order before 1PM for delivery the next working day

SATURDAY
DELIVERY

£6.99

Order before 1PM on Friday for Saturday delivery



DO YOU DELIVER TO MY POST CODE?


We are not currently offering our Next Day and Saturday Delivery services to addresses in the Scottish Isles and Highlands. We don't currently deliver to the Channel Islands, Isle of Man or Scilly Isles. We hope to offer these destinations in the future.


WHEN WILL MY ORDER BE DISPATCHED?


If an order is placed before 1PM GMT, we usually ship the order the same day. Any order placed after 1PM GMT will be shipped the following working day. 


Orders placed on a weekend or on Bank Holidays will be dispatched the next working day. You will receive a dispatch email with tracking info once your order has left our warehouse.


HOW DO I TRACK MY PARCEL?


You can track your delivery via Royal Mail or DPD. Use the tracking number in your shipping confirmation email.


WHAT'S YOUR RETURN POLICY? 


We offer easy and hassle-free returns. Please see our refund policy for more details.


CAN I CANCEL OR AMEND AN ORDER ONCE I'VE PLACED IT?


Our warehouse works quickly to get your order to you, so sadly we are unable to cancel or amend your order once it has been placed. 


You always have the option to return your order as per our Returns Policy.


WHAT DO I DO IF MY PARCEL HASN'T ARRIVED?


If you're having any issues with your order delivery please contact us as soon as possible, so we can get on the case and track down the parcel. In the rare cases that your DPD has been lost or damaged, please note that any missing/damaged orders need to be reported to us within 14 days of the date you placed your order – outside of this window we are unable to refund or replace items, in line with DPD's claim policy.

SERVICE

PRICE

TRANSIT TIME

TRACKING


STANDARD DELIVERY

7.95€ \ 75 SEK \ 55 DKK

Free delivery when you spend 200€ \ 2300 SEK \ 1500 DKK

5 to 7 working days

Service: Standard Delivery

Price: 7.95€ \ 75 SEK \ 55 DKK. 

Free when you spend 200€ \ 2300 SEK \ 1500 DKK

Transit time: 5 to 7 working days

Tracking: DHL



DO YOU DELIVER TO MY COUNTRY? 


We currently only deliver to the following countries: Austria, Belgium, France, Denmark, Germany, Ireland, Netherlands, Sweden, Italy, Spain, Portugal, Greece and Finland. We're working on adding more countries to this list.


WHEN WILL MY ORDER BE DISPATCHED?


If an order is placed before 11AM GMT, we usually ship the order the same day. Any order placed after 11AM GMT will be shipped the following working day. We ship all of our orders from our UK warehouse. Orders placed on a weekend or on bank holidays will be dispatched the next working day. 


You will receive a dispatch email with tracking info once your order has left our warehouse.


WHAT DELIVERY SERVICE DO YOU USE?


Orders to Europe are shipped using our carrier partner, DHL.


As we're shipping across international borders, delays can occur due to customs inspections. Unfortunately, we do not have control over these delays. 


ARE CUSTOMS & TAXES INCLUDED?


For all EU orders, duties and taxes are already included in your checkout price.


If further paperwork is required to clear your order in its arrival country, our delivery partner, DHL, will get in touch with you to request the additional information they need. Get in touch with us if you require further help.


HOW DO I TRACK MY PARCEL?


You can track your delivery via DHL. Use the tracking number in your shipping confirmation email.


WHAT'S YOUR RETURN POLICY? 


We offer easy and hassle-free returns. Please see our refund policy for more details.


CAN I CANCEL OR AMEND AN ORDER ONCE I'VE PLACED IT?


Our warehouse works quickly to get your order to you so sadly we are unable to cancel or amend your order once it has been placed. 


You always have the option to return your order as per our Returns Policy.

SERVICE

PRICE

TRANSIT TIME

TRACKING


STANDARD DELIVERY

$9.99

Free when you spend $250

3 to 5 working days

Service: Standard Delivery

Price: $9.99. Free when you spend $250

Transit Time: 3 to 5 working days

Tracking: DHL



DO YOU DELIVER TO MY STATE?


We deliver to all US states. Please note that deliveries to Hawaii, Alaska and remote territories may take longer.


WHEN WILL MY ORDER BE DISPATCHED?


If an order is placed before 11AM GMT, we usually ship the order the same day. Any order placed after 11AM GMT will be shipped the following working day. We ship all of our orders from our UK warehouse. Orders placed on a weekend or on bank holidays will be dispatched the next working day. 


You will receive a dispatch email with tracking info once your order has left our warehouse.


WHAT DELIVERY SERVICE DO YOU USE?


We ship all orders with DHL.


As we're shipping across international borders, delays can occur due to customs inspections. Unfortunately, we do not have control over these delays. 


ARE CUSTOMS & TAXES INCLUDED?


Please note that all of our US prices exclude import duties and sales taxes.


Orders over $800 USD are subject to duties and taxes in the US. If your order is above this threshold, our delivery partner, DHL, will get in touch with you to request the additional information they need. Get in touch with us if you require further help.


Your estimated duties and taxes will be added and shown at the check-out stage if they are applicable. You are responsible for paying any additional costs including but not limited to sales taxes and duties. 


HOW DO I TRACK MY PARCEL?


You can track your delivery via DHLUse the tracking number in your shipping confirmation email.


WHAT'S YOUR RETURN POLICY? 


We offer easy and hassle-free returns. Please see our refund policy for more details.


CAN I CANCEL OR AMEND AN ORDER ONCE I'VE PLACED IT?


Our warehouse works quickly to get your order to you so sadly we are unable to cancel or amend your order once it has been placed. 


You always have the option to return your order as per our Returns Policy.

SERVICE

PRICE

TRANSIT TIME

TRACKING


STANDARD DELIVERY

$35 CAD / $40 AUD

5 to 7 working days

Service: Standard Delivery

Price: $35 CAD / $40 AUD

Transit Time: 5 to 7 working days

Tracking: DHL



DO YOU DELIVER TO MY COUNTRY?


At the moment, our Rest of World destinations only include Australia and Canada. We're looking to add more countries soon.


WHEN WILL MY ORDER BE DISPATCHED?


If an order is placed before 11AM GMT, we usually ship the order the same day. Any order placed after 11AM GMT will be shipped the following working day. We ship all of our orders from our UK warehouse. Orders placed on a weekend or on bank holidays will be dispatched the next working day. 


You will receive a dispatch email with tracking info once your order has left our warehouse.


WHAT DELIVERY SERVICE DO YOU USE?


We ship all orders with DHL.


As we're shipping across international borders, delays can occur due to customs inspections. Unfortunately, we do not have control over these delays. 


ARE CUSTOMS & TAXES INCLUDED?


Please note that all of our Rest of World prices exclude import duties and local sales taxes. Import duties and local sales tax may be payable on receipt of your order and these are entirely the responsibility of the customer. The amount is dependent on the destination country, by the items you are ordering and the total value of your order.


If you refuse your order and it's sent back to us, we will have to deduct any shipping, duties and customs processing fees charged to us from your final refund.


HOW DO I TRACK MY PARCEL?


You can track your delivery via DHLUse the tracking number in your shipping confirmation email.


WHAT'S YOUR RETURN POLICY? 


As a small business, we’re currently not able to offer pre-paid or subsidised returns in our Rest of World markets. This means that the standard return policy applies to your order, but the items returned are at your own expense and risk. Please read more here.


CAN I CANCEL OR AMEND AN ORDER ONCE I'VE PLACED IT?


Our warehouse works quickly to get your order to you so sadly we are unable to cancel or amend your order once it has been placed. 


You always have the option to return your order as per our Returns Policy.

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